Your privacy is important to us at SankalpCoffee. This Privacy Policy explains how we collect, and use and your data when you visit our site when purchasing or using our product or services. When you use our website and services, your agreement with this Privacy Policy (hereinafter — the Policy).
Information We Collect:
Customers may be asked to give us the following information:
- Name
- Phone number
- Email address
- Billing and shipping address
- Payment-related details
- Product inquiry details
Order history and service requests
Additionally, we might gather information that is not personal in nature like browser type, device used to access sites and data on how the website is being used in order to provide you with a better experience
How We Use Your Information
SankalpCoffee uses customer information for:
- Processing orders and payments
- Delivering products and services
- Answering queries and providing support
- Enhancing Products and User Experience
- Sending order updates and interaction communication
- Offering promotional discounts or updates (if allowed)
Information Protection
Security: We use appropriate security measures to protect against unauthorized access, misuse or disclosure of customer information. Still, the method of transmission used for online data is never fully secure
Sharing of Information
SankalpCoffee does not, and will not, sell — or rent or trade — a customer's personal information to third parties.
Return Policy
Refunds of approved returned products will be processed within 7–10 business days to the original payment method once received and inspected.
We may share minimal information to:
- Partial refunds may apply if:
- Delivery and logistics partners
- Payment processing providers
- Technical or website support providers
- Only as needed to operate the business and provide services.
Cookies Policy
How our website may use cookies to improve browsing experience, analyze website traffic and understand customer preferences.
You can always refuse cookies by disabling the related setting on your browser.
Third-Party Links
We may access external websites using links on our websites. SankalpCoffee is not responsible for the privacy practices or content of any third party website.
Customer Rights- Customers may request to:
- Access their personal information
- Correct inaccurate details
- Make a request to delete personal data, where applicable
- Updates to Privacy Policy
- For these types of requests, please reach out to us directly.
- SankalpCoffee may update this Privacy Policy from time to time without advance notice. Policies will be updated and published here.
Contact Us
Contact UsIf you have any questions regarding this Privacy Policy or your information, contact us-
SankalpCoffee
- N6/3, Opposite Health Village Hospital, Block N6, IRC Village, Nayapalli,Bhubaneswar, Odisha – 751015
- (+91) 9668066060 / (+91) 9337004333
- sankalpcoffee@gmail.com / thesankalpccd@gmail.com
- Monday – Saturday: 10:00 AM – 4:00 PM
- Sunday: Holiday
Sankalp Coffee are focused on bringing the best quality coffee solutions with trusted service and premium quality coffee machines, arabica coffee beans & reliable customer support in Bhubaneswar, Odisha.